Privacy Policy

1. Introduction

Welcome to EduFun. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our , use our services, or interact with our website.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Register for a card
• Use our digital services
• Attend programs or events
• Contact us through our website or in person
• Subscribe to our newsletter
• Participate in surveys or feedback forms

This information may include:

• Name and contact information (address, phone number, email)
• Date of birth (for age verification)
• card number
• Borrowing history and preferences
• Payment information for fines or fees
• Emergency contact information

2.2 Usage Information

We automatically collect certain information when you use our services:

• Website usage data (pages visited, time spent, search queries)
• Device information (IP address, browser type, operating system)
• Access logs and security camera footage (for safety purposes)
• Computer and internet usage in our facilities

2.3 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Services

• Managing your account and borrowing privileges
• Sending overdue notices and billing statements
• Providing personalized recommendations
• Managing access to digital resources

3.2 Communication

• Responding to your inquiries and support requests
• Sending important updates about services
• Notifying you about upcoming events and programs
• Delivering newsletters (with your consent)

3.3 Improvement and Analytics

• Analyzing usage patterns to improve our services
• Conducting research for planning purposes
• Enhancing website functionality and user experience
• Generating statistical reports (anonymized data)

3.4 Legal and Safety

• Complying with legal obligations and policies
• Protecting the safety and security of patrons and staff
• Preventing fraud and unauthorized access
• Enforcing our terms of service

4. Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in operating our , conducting our business, or serving our users, provided they agree to keep this information confidential.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4.4 Safety and Security

We may share information when we believe it is necessary to protect the rights, property, or safety of our , our patrons, or others.

4.5 Business Transfers

In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and staff training on privacy practices
• Secure disposal of records containing personal information
• Physical security measures for our facilities and systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

• Borrowing records: Deleted immediately upon return of materials
• Account information: Retained while account is active plus 3 years
• Financial records: Retained for 7 years as required by law
• Security footage: Retained for 30 days unless incident requires longer retention
• Website logs: Retained for 12 months for security and analytics purposes

7. Your Privacy Rights

You have certain rights regarding your personal information:

7.1 Access and Portability

You may request access to the personal information we hold about you and receive a copy in a structured, commonly used format.

7.2 Correction

You may request correction of inaccurate or incomplete personal information.

7.3 Deletion

You may request deletion of your personal information, subject to certain exceptions (e.g., legal requirements, legitimate interests).

7.4 Restriction

You may request restriction of processing in certain circumstances.

7.5 Objection

You may object to processing based on legitimate interests or direct marketing.

7.6 Withdraw Consent

Where processing is based on consent, you may withdraw consent at any time.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Children's Privacy

We are committed to protecting the privacy of children under 13 years of age. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

For children under 18, we may require parental consent for certain activities and will take additional steps to protect their privacy.

9. Third-Party Links

Our website may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date at the top of this policy
• Sending email notifications for significant changes (if you have provided your email)
• Posting notices in our physical locations

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: